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Archive 2004

Selection and Development Review, Vol 20, No. 3: June 2004
NLP and 'metaprogrammes'...worthy of a closer look?
NLP and 'metaprogrammes'...so what's all the fuss about?

Personnel Today: June 2004
‘The Toyota Way’
Last year, Toyota overtook Ford in terms of vehicle sales - and it says much of the drive behind its success is down to its staff management. Ross Wigham reports on Toyota’s integrated approach to HR (supported by cda) which places people policies at the heart of the corporate agenda.
PersonnelToday

TrainingZONE: June 2004
‘A New Dawn for Psychometric Testing’
Almost two-thirds of organisations are believed to be using psychometric testing, but Caroline Dunk of cda argues that the current tests have had their day.

Strategic HR Review: May/June 2004

‘Delivering customer service excellence at Toyota’
Any large-scale organisazational change will only be successful if employees believe in it. This was the central tenet of Toyota’s award-winning Retail Concept program (supported by cda) which revolutionized its retail experience.
Melcrum

Banking & Technology Service Network: April 2004
Online Recruitment April 2004
‘Psychometric Tests are failing companies and candidates’
Established psychometric tests, used by many companies when assessing potential recruits, are no longer effective according to Caroline Dunk, Principal at cda, the organisational development and change management consultancy. She also suggests that not only are the standard tests outmoded, but in response to the increasing demand for something new and relevant, the market has also seen an influx of poorly designed and validated personality tests.

HRZone: April 2004
‘Flexing the benefits’

Amanda Stainton, a reward strategy specialist at cdatransform, has been involved in the design and implementation of UK-wide flexible benefits schemes. In this article, she reflects on that experience and considers some of the practical aspects of such an implementation.

Daily Telegraph: March 2004
‘How to profit from the power of persuasion’

The ability to negotiate has become a key skill for managers, writes Tony Dunk

Recruiter Magazine: March 2004
‘Do you think Director’s pay should be capped?’
“Definitely not. The directors are the prime business drivers in a company and must be recognised for their efforts” says Amanda Stainton, reward strategy consultant, cdatransform

People Performance Magazine: Jan/Feb 2004 issue
‘Living out the brand’
Caroline Dunk explains why relationships are so important for delivering brands in today’s retail sector. What does it mean for companies to ‘live the brand’?
People Performance Magazine

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