Automotive systems eLearning
We worked with this premium automotive brand to develop a number of complex Aftersales eLearning assets for new and existing colleagues in Dealerships and Central teams.
Assets included systems processes for Warranty, Parts, Accessing Vehicle Technical Information and Repair History and Administrative tools to grant systems access to Dealerships.
Having developed all solutions in English, we were then tasked with building equivalent versions in a range of global languages by mapping the screens and processes to the English version – a very demanding task that required the most stringent attention to detail.
Using our extensive knowledge and experience of developing eLearning assets, our work simplified the process for the translation agency so they could translate the editable instructions within the eLearning alongside the screens in each language.
We received great feedback with particular comments from the client relating to how quickly we were able to understand their business, their culture and working requirements, how well the project was managed and the high quality of the solutions produced.
(Learning Design Manager)