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This article first appeared in Talent Management Excellence Magazine. 

People are integral to the success of any business. Organisations must implement a “people strategy” to optimise their workforce from leadership, sales and marketing, to supply chain and purchasing.

To ensure this strategy is enforced effectively, and talent & teams are working to the best of their ability, leaders must work closely with their staff whilst being able to adapt to, and capitalise on, organisational change.


First things first, look after your ‘talent’ or, in other words, your people. This process is one of the most important mechanisms that managers must undertake if they are to effectively engage and motivate individual employees.  

Effective talent management covers everything from the initial hire to on-going training and development.

Good managers will appreciate the need to hire, develop and retain talented people. Organisations have to manage talent as an important resource, and understand that their employees are just as important as their customers.

Communication is key; setting expectations from the outset will ensure all parties are clear on what success looks like. It is vital to make sure your team understands how their work is linked to the overall performance of the organisation.

Employees are more likely to perform well when they feel they are valued and that their efforts have a meaningful impact on the wider business. But remember to reward them. Recognise how each individual likes to be managed, assess how they react to management styles and adjust to suit their personal needs.


Talent is not enough. Great individuals who cannot work as part of a team will not be successful. Effective teamwork can have a huge impact on your organisation’s performance.

Employees will have personal goals to deliver results, however, it’s important they acknowledge the need to contribute to the wider team’s success, which, in-turn, will help meet business goals.

Ways in which you can improve teamwork include frequent meetings, team building, skills matching and team motivation; all of these will help your employees understand the power of a united team.

An aligned team creates collaboration, and the effect of a team is greater than an individual. Each team member will have different skills sets – strong and weak points. Identifying these and playing to individuals strengths allows you to ensure all tasks are completed by the most suitable person.

It’s a great way to motivate your employees, too – when employees feel ‘included’ as part of a team and part of a work family, they will be more productive, more efficient and happier.

Happy employees equal better output. This theory is evidenced by a study by economists at the University of Warwick. Their research found that happiness can lead to a 12% increase in productivity – showing how effective small changes can be.



Great teams need great leaders. Ultimately, leaders bring together individuals and lead them to success, for themselves and for the business. They will also find new ways to get people working more resourcefully and effectively as a team.

Leaders will have more in-depth knowledge and power within the organisation, and they will have the capacity to respond and facilitate changes with internal and external stakeholders. Great leaders listen and communicate effectively with their teams, and they should be able to response to queries with the authority to benchmark changes if required.

Lead by example. When leaders inside of the company behave consistently with the expectations of customers (and other stakeholders) outside of the company, the leadership will be more sustainable and effective.

Keep your talent in-house. Motivate and train the teams to inspire to become a leader in the future.  Assessment may also help determine high potential and future leaders by looking at the extent to which they have aspirations to lead, to focus on customers, the ability to meet future standards and the desire to learn and grow.

A combination of great talent, teams and leaders are all integral to an organisation’s success. They cannot work effectively without one another. Getting the right combination of the three will help ensure your business is well equipped to succeed.

To find our more about how to manage your team effectively, get in touch today.