Our Operating Principles

We are an ethically driven business and our commitment is reflected in the following areas:

Health and Safety

We are committed to providing and maintaining safe and healthy working conditions, equipment and systems of work for our employees. We also recognise the need to avoid any negative impact on the health and safety of other people who may be affected by our activities.

Data Protection and Privacy

Use of any information provided is controlled by the Data Protection Act 1998. The Data Controller is Caroline Dunk. Data supplied may be used by cda for marketing purposes and will not be transferred to any third party. Any data protection enquiries should be addressed to Caroline Dunk at cda.

cda will take all necessary steps to ensure that personal data held by the company about its employees, customers, suppliers and all other individuals is processed fairly and lawfully in accordance with the Act.

Equal Opportunities

cda is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give their best.

Environmental

We are committed to maintaining and wherever possible, improving the quality of the environment. This commitment is reflected in our policies which seek to make the most effective and efficient use of all our resources. We also encourage all members of the team to develop a sustainable approach to their work and lifestyle. 

Quality and ISO Standard

We recognise the need to continually improve our range of services in order to maintain quality objectives, client satisfaction and commercial advantage. We recognise that client satisfaction is central to our success and that quality systems and the ongoing development of our staff are the key areas of effort and expenditure for us. A measure of our commitment to quality principles is our compliance to ISO 9001 : 2008 standard and the subsequent retention of our registration. 

Information Security Standards

We are committed to protecting personal information and have technical and organisational measures in place to do this. Currently we do not use a secure transmission method for visitors to send us personal data. All information is restricted to our offices and our business partners who are bound by a Confidentiality Agreement. We have implemented security policies and rules and all our employees and those with access to this data are required to abide by these. These policies protect the data we hold from:

Improper use or disclosure

Unauthorised access

Unauthorised modification

Unlawful destruction or accidental loss


Please refer to our Data Protection Policy (distributed on request) for further details of these policies and procedures.