How the best leaders make everyone smarter

What Multiplier leaders achieve:  Increased Engagement - Better Work - Growth

What is ‘Multipliers’ Leadership?

The Multipliers framework, developed by Liz Wiseman, outlines how successful leaders have a resoundingly positive and profitable impact on their organisations – getting more done with fewer resources, developing and attracting talent, cultivating new ideas and energetically driving change and innovation. It represents a powerful shift in mindset, which has a profound impact within organisations worldwide.

“Multipliers are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, light bulbs go on; ideas flow and problems get solved. These are the leaders who inspire the people with whom they work to stretch themselves and surpass expectations. These leaders use their smarts to make everyone around them smarter and more capable”

‘Multipliers’ began with the simple observation: There is more capability inside our organisations than we are using.

Through research Liz Wiseman discovered that there are two dramatically different types of leaders, who get very different results from their people. She coined the terms Multipliers and Diminishers to describe them.

The Diminisher is the leader who behaves in a way which drains intelligence, energy, and capability from the people around them.

The Multiplier is the leader who makes light bulbs go off over people’s heads, enables ideas to flow and problems to get solved.

By understanding and developing the disciplines and characteristics of a Multiplier your organisation can better utilise and activate the talent already present in your teams.

A new perspective on leadership: Multipliers
Multiplier vs. Diminisher Results diagram

How does it work?

Liz Wiseman’s global research found that Multiplier and Diminisher leaders do many things alike, but a small number of things differently. These differences have been summarised into five ‘Multipliers’ and five ‘Diminishers’.

Multipliers are focused on accessing all the capability of the organisation and delivering more by using more of people’s intelligence and skills. They optimise business performance because they are working to the assumption:

That they are there to utilise the smarts of their people…

“people are smart and will figure it out”

At the other end of the leadership spectrum are the Diminishers.

Diminishers come at a high cost to their business because they are working to a faulty assumption:

That they are the leader because they are the smartest…

“people won’t figure it out without me”

Most leaders don’t set out to be Diminishers. Many leaders simply don’t realise that what they’re doing with the best of intentions could actually be having a detrimental effect on their people and in turn, their business. Wiseman categorised these into 9 ‘Accidental Diminishers’.

Accidental Diminishers inadvertently diminish the capability of the people around them. For example:

Are you ‘Always-On’?

You may think your energy is infectious and motivates others,
but in actual fact this kind of energy can paralyse the people around you.

Are you the ‘Idea Guy’?

You might say that your creative thinking and sharing of ideas is intended to spark other people’s ideas, however
it can cause people to hold back, becoming ‘ideas poor’ around a leader who is ‘ideas rich’.

You can see just how easy it is to behave as an Accidental Diminisher. It is only by understanding and addressing these behaviours and habits that leaders can become Multipliers.

In this chapter of the book (Multipliers: How The Best Leaders Make Everyone Smarter by Liz Wiseman) we are given effective strategies to overcome the diminishing effects of others. These coping mechanisms can help you actively shape your organisation’s Multiplier culture. By responding to diminisher behaviour in effective ways you can offer your full contribution and help bring out the best in your boss.

Download the chapter for free here – Chapter 8 Dealing with Diminishers, or read the summary in this article – 13 Techniques for Dealing with Diminishers.

What Liz Wiseman says about cda
What Liz Wiseman says about cda

Building a ‘Multipliers’ Culture in Your Organisation

What We Offer

cda is the only UK licensed provider of Multipliers.

As partner of The Wiseman Group we have access to the full suite of Multipliers resources and training materials. These include assessments, team exercises, videos and development sessions. These can be tailored to reflect your organisation’s culture and priorities, making the Multipliers message even more powerful.

Our Certified Multipliers Practitioners can integrate the methodology and behaviours into bespoke development programmes, enabling your managers and leaders to fully understand how Multipliers can benefit your organisation.

Can you afford to waste talent? Multipliers

Get in touch

Contact us to discuss the possibilities of Multipliers training in your organisation. You can give us a call on 0113 273 3273, email or complete this short form and we’ll get back to you.